Shipping policy

Shipping

We aim to get your order to you as quickly as possible. All orders ship from Sydney, NSW.

Order processing

Orders placed before 12pm AEST on a business day are dispatched the same day. Orders placed after 12pm, or on a weekend or public holiday, are dispatched the next business day.

Delivery

We ship Australia-wide using Australia Post and other trusted couriers. The carrier is chosen based on the size of your order and your delivery address.

Service	Cost	Estimated delivery
Standard shipping	$9.99	Metro 2-3 business days, regional 4-6 business days
Express shipping	$15.95	Next business day to most metro areas, 2-3 business days elsewhere
Free shipping	Free on orders over $250	Standard delivery timeframes apply

Delivery times are estimates only. They start from the day of dispatch, not the day you order, and can vary during peak periods or for reasons outside our control.

Tracking

Once your order is dispatched you'll receive a confirmation email with tracking details, so you can follow your delivery the whole way.

Questions about your order?

Email us at michael@sparkyx.com.au with your order number and we'll get back to you as soon as we can.